Privacy Policy

Effective Date: 23rd March 2025
Last Updated:

Welcome to EuroPoms! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.europoms.co.in (the "Website").

By using our Website, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of personal data when you interact with our Website:

1.1 Information You Provide to Us

• Personal Information: Name, email address, phone number, shipping/billing address.

• Account Information: When you create an account, we store login credentials.

• Payment Details: We use third-party payment processors and do not store your card details.

• Order Details: Purchased products, transaction details, and order history.

• Customer Support Information: Communications, inquiries, and complaint records.

1.2 Automatically Collected Information

When you visit our Website, we automatically collect:

• Device Information: IP address, browser type, operating system.

• Usage Data: Pages visited, time spent on pages, clicks, and interactions.

• Cookies & Tracking Technologies: To enhance user experience and security (see Cookies Policy below).

1.3 Third-Party Information

• Social media platforms if you interact with our social pages.

• Advertising networks and analytics providers (Google Analytics, Facebook Pixel, etc.).

2. How We Use Your Information

We use your data for:
✅ Processing orders, payments, and deliveries.
✅ Providing customer support and responding to inquiries.
✅ Improving and personalizing your shopping experience.
✅ Fraud detection and security monitoring.
✅ Marketing and promotional offers (only with your consent).
✅ Complying with legal obligations and enforcing our terms.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

3.1 Service Providers & Partners

We work with third-party vendors for:

• Payment processing (Razorpay, PayU, PayPal, Stripe, etc.)

• Logistics and shipping partners

• Marketing and advertising agencies

• IT security and analytics providers

3.2 Legal Compliance & Protection

We may disclose your data if required:

• To comply with Indian laws, legal processes, or court orders.

• To enforce our rights, prevent fraud, or protect users.

3.3 Business Transfers

If EuroPoms is involved in a merger, acquisition, or sale, your data may be transferred to the new entity.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking pixels to enhance your experience. You can manage or disable cookies through your browser settings. However, some features may not work properly without them.

Types of cookies we use:

• Essential Cookies: Required for the Website to function.

• Analytics Cookies: Help us analyze traffic (Google Analytics, Facebook Pixel).

• Advertising Cookies: Used for personalized ads and promotions.

To opt-out of personalized ads, visit Google Ad Settings and Facebook Ad Preferences.

5. Data Retention & Security

5.1 How Long We Retain Your Data

We retain personal data only as long as necessary for:

• Providing services

• Legal compliance

• Fraud prevention

Inactive accounts are automatically deleted after [insert timeframe].

5.2 How We Protect Your Data

We implement industry-standard security measures, including:
🔒 SSL encryption for data transmission
🔒 Secure payment gateways
🔒 Restricted access to personal data
🔒 Regular security audits

However, no online system is 100% secure. Use strong passwords and be cautious of phishing scams.

6. Your Rights & Choices

Under India’s Data Protection Laws, you have rights over your data:

✅ Access & Correction: You can review and update your personal details.
✅ Withdraw Consent: Opt-out of marketing communications anytime.
✅ Data Deletion: Request account deletion and data removal.
✅ Restrict Processing: Control how we use your data.

To exercise these rights, email us at support@europoms79.com.

7. Children's Privacy

Our Website is not intended for children under 18 years. We do not knowingly collect data from minors. If we learn of such data, we will delete it immediately.

8. International Data Transfers

If you access EuroPoms from outside India, your data may be transferred and stored on Indian servers. By using our services, you consent to this transfer.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Read their policies before sharing your data.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://www.europoms.co.in/privacy-policy.

If significant changes are made, we will notify users via email or website banner.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@europoms79.com
📞 Phone: [+91-9988880403]

🔹 By using our Website, you acknowledge that you have read and agreed to this Privacy Policy.

🛒 Stay safe & enjoy shopping at EuroPoms! 🐾✨